HauteLook is moving to Nordstrom Rack! All the HauteLook flash events you love will soon be available only on nordstromrack.com and in the Nordstrom Rack app. 

    *Shipping & Returns

    Free shipping is applied to orders over $89 before tax. International orders and all items over 5lbs excluded.

    Easy Returns

    Return to Store

    Bring your invoice and returnable item to your nearest U.S. Nordstrom Rack store or U.S. Nordstrom store.
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    Return by Mail

    Use our self-service Returns page to get started and return your item.
    Start Your Return
    For items returned by mail, the return shipping fee is $5.95 for the U.S. and $10.95 for Canada. The fee will automatically be deducted from your refund.

    Extended Holiday Returns!

    Eligible purchases made 10/12–12/24/20 can be returned until 2/7/21.
    To see if your item is eligible for return, check your confirmation email or Orders page.

    Two brands,
    one account!

    Now use the same sign-in to shop
    both Nordstrom and Nordstrom Rack.

    Access the same account details across brands like:
    Nordy Club rewards
    Payment methods
    Shipping addresses
    Personal info

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