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CYBER WEEK 2019
SPEND + GET
11/27–12/2

Spend $100, Get $20
Spent $150, Get $30
Spend $250, Get $75

FREQUENTLY ASKED QUESTIONS

  • What form of payment can I use to qualify for the promotion?
    Customers will qualify regardless of tender type. We accept Visa, MasterCard, American Express and Discover cards issued within Canada and the United States; PayPal, Nordstrom Visa® and Nordstrom Card; Nordstrom, Nordstrom Rack and HauteLook gift cards; and Nordstrom Notes and account credits. The purchase of a gift card would not be considered for the promotion.
  • Will I qualify for the promotion if I make purchases online and in store?
    The qualifying purchase amount is based on overall spend amount per channel. So, if you place one or more orders online, the combined spend amount of all orders online would be considered for one promotional card. Alternatively, if you place one or more orders in store, the combined spend amount of all orders in store would be considered for one promotional card. The in-store and online purchase totals would not be combined.
  • Will I qualify for more than one promotional card if I place multiple orders?
    The maximum reward amount is $75 for all qualifying orders per channel.
  • When will I receive the promotional card?
    Customers who spend a qualifying amount at nordstromrack.com, on HauteLook or in Nordstrom Rack stores will receive a promotional card via email on or about January 17, 2020. Customers must provide a valid email address at time of purchase to qualify and receive the promotional card. Once received, the promotional card is redeemable online and in store at Nordstrom, Nordstrom Rack and HauteLook from January 17, 2020 to March 15, 2020.
  • Will I still qualify for the promotion if I need to return an item?
    Customers who cancel or return the merchandise from their order may no longer qualify for the promotional card or may qualify for a lower reward, depending on their remaining spend amount. Any customer who spends less than the lowest qualifying amount after their returns will be disqualified. Any items that are canceled due to inventory discrepancies will still be considered a part of your promotional purchase.

TERMS & CONDITIONS

This offer is only valid between 12:01am PT on November 27, 2019 and 11:59pm PT on December 2, 2019 ("Cyber Week"). Spend thresholds: A minimum spend of $100 is required to receive a $20 Promotional card; a minimum spend of $150 is required to receive a $30 Promotional card; a minimum spend of $250 is required to receive a $75 Promotional card. This offer applies only to qualifying merchandise purchases made in Nordstrom Rack stores in the U.S. and online at nordstromrack.com and HauteLook during Cyber Week; international purchases and purchases at Nordstrom, nordstrom.com, and Last Chance stores are excluded. Qualifying purchases will be based on cumulative spend either in-store or online during Cyber Week. Cannot combine Nordstrom Rack in-store purchases with online purchases at nordstromrack.com or hautelook.com. Qualifying purchases exclude gift card purchases, taxes, and shipping fees. Exchanged and returned merchandise during Cyber Week will not contribute to the qualifying purchase total. A customer can only qualify to receive one Promotional card tied to Nordstrom Rack in-store purchases and one Promotional card tied to online purchases at nordstromrack.com or hautelook.com. In store, a customer must provide an email address for an e-receipt to have their spend qualify for the offer and to receive the Promotional card. Any customer returns, customer exchanges, or customer cancellations of qualifying merchandise purchased during Cyber Week will result in the qualifying purchase total being reduced by the purchase amount. If new spend total does not meet original minimum spend threshold, the customer will not qualify for the Promotional card. The customer may still continue to qualify for a Promotional card in a lower minimum spend threshold. If Nordstrom cancels merchandise (due to out of stock or other reasons), the customer will still qualify for the Promotional card. Promotional card will be sent by email on or around January 17, 2020 to the email address provided at the time of qualifying purchase. Customers must provide valid email address at time of purchase to qualify and receive Promotional card. Promotional card expires 11:59pm ET on March 15, 2020. Promotional card is not valid for purchases of gift cards or toward previously purchased merchandise. Promotional card cannot be reloaded, redeemed for cash (except as required by law) or applied as payment to any account. If item purchased with the Promotional card is returned, the certificate value will be deducted from amounts refunded to original tender. Use of Promotional card is acceptance of its terms. Nordstrom employees are not eligible for this promotion. Offer may be canceled or modified at any time. Void where prohibited.

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