We’ve reopened our stores. Shop with extra safety measures. Read more.

Find a Guest Order

To check the status of a single order, please enter your order number and billing zip code.

Invite a Friend, Get $20

Get a $20 credit each time a friend you invite makes their first purchase. Limited time only. Terms & Conditions

Or you can use your personal referral link to invite

Shipping & Returns

Free shipping is applied to orders over $100 before tax. International orders and all items over 5lbs. excluded.

Temporary Extended Returns in Response to COVID-19

For all items purchased between 2/1/20 and 6/17/20, we will accept returns through 8/1/20. Purchases made after 6/17/20 will be subject to our standard 45-day return policy.

Return to Store

Bring your invoice and returnable item to your nearest U.S. Nordstrom Rack.
Find Your Rack

Return by Mail

Use our self-service Returns page to get started and return your item.
Start Your Return
Note: For items returned by mail, the return shipping fee is $5.95 for the US and $10.95 for Canada. The fee will automatically be deducted from your refund.
To see if your item is eligible for return, check your confirmation email or Orders page.
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