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HauteLook Career Opportunities

Join the company that has everyone talking: HauteLook was chosen by People as one of the top 15 ways to save money, while Extra television called it a "Virtual Shopaholic Heaven." HauteLook is venture funded and has experienced explosive growth following its launch in December '07. In addition to paid time off, a 401k plan and medical, dental, and vision insurance, we offer a dynamic and exciting working environment with offices in Los Angeles and New York.

We are looking for bright, talented, and motivated individuals to join our team at all levels. If you are looking for a fast-paced, focused, and fun environment, then look no further! Below is a list of the jobs and internships we have available. To be considered for a position, please email your resume to careers@hautelook.com with the position name in the subject line.

Current Openings

Director of Jewelry and Accessories
Director of Women's Ready-to-Wear
Director, Men's
Member Care Representative

Director of Jewelry and Accessories

Brand outreach to jewelry and accessory brands

Create a detailed list of jewelry and accessory brands that we should focus on for sales
Pitch new brands the HauteLook platform and sign them to do sales
Communicate with existing jewelry and accessory brands to ensure they are always on the calendar for an upcoming sale
Create communication tools specific to jewelry and accessory brands
Ensure communication between in-house Production Team and brand to ensure all materials are received in a timely manner from brands
Ensure that every brand receives a post sale wrap up call
Already have strong, established positive relationships set within the brand community for jewelry and accessories
Make process improvement suggestions to make the brand experience more efficient
Success will be measured by the number of brands signed and managed and the revenue created per event.
This position will be based out of either the New York or the Los Angeles Office

Candidate should have 5+ years of merchandising/retail buyer experience
Candidate should have 10+ years of experience with top jewelry/watch brands
Candidate must have existing relationships with decision makers at top brands with a focus on watches
Bachelor’s degree required
Ability to design and improve business processes
Excellent communication skills both oral and written
Candidate should be ambitious, organized, and a self-starter
Ability to handle multiple competing priorities in a fast-paced environment

Director of Women's Ready-to-Wear

Brand outreach to all Women’s Ready-to-Wear brands. This position will be based out of either our Los Angeles or our New York office.

Create a detailed list of Brands to target for sales
Communicate with new Brands about the HauteLook platform and sign them to do sales
Communicate with existing Ready-to-Wear Brands to ensure they are always on the calendar and partner with Brands on optimal scheduling, strategic pricing and choosing styles
Analyze prior events to maximize each sale’s potential
Create communication tools specific to Ready-to-Wear Brands
Ensure communication between in-house Brand Relations Team, Production Team and Brand to ensure all materials are received in a timely manner
Communicate with Production to ensure each sale is properly merchandised and all pertinent information is included to maximize sale potential
Ensure that every Brand receives a post sale wrap up call
A strong and established relationship set within the Ready-to-Wear Brand community
Make process improvement suggestions to make the Brand experience more efficient

Candidate should have 7+ years of merchandising; associate buyer or buyer experience
Candidate should have 5+ years of experience with top Ready-to-Wear Brands
Candidate must have existing relationships with decision makers at top Brands
Bachelor’s degree required
Ability to design and improve business processes
Excellent communication skills both oral and written
Candidate should be ambitious, organized, and a self-starter
Ability to handle multiple competing priorities in a fast-paced environment
Travel required

Director, Men's

Brand outreach to all West Coast Men’s brands. The Director of Men's will be based out of the New York Office.

Create a detailed list of Brands to target for sales
Communicate with new Brands about the HauteLook platform and sign them to do sales
Communicate with existing Men’s Brands to ensure they are always on the calendar and partner with Brands on optimal scheduling, strategic pricing and choosing styles
Analyze prior events to maximize each sale’s potential
Create communication tools specific to Men’s Brands
Ensure communication between in-house Brand Relations Team, Production Team and Brand to ensure all materials are received in a timely manner
Communicate with Production to ensure each sale is properly merchandised and all pertinent information is included to maximize sale potential
Ensure that every Brand receives a post sale wrap up call
A strong and established relationship set within the Men’s Brand community
Make process improvement suggestions to make the Brand experience more efficient

Candidate should have 7+ years of merchandising; associate buyer or buyer experience
Candidate should have 5+ years of experience with top Men’s Brands
Candidate must have existing relationships with decision makers at top Brands
Bachelor’s degree required
Ability to design and improve business processes
Excellent communication skills both oral and written
Candidate should be ambitious, organized, and a self-starter
Ability to handle multiple competing priorities in a fast-paced environment
Travel required

Member Care Representative

HauteLook’s goal is to provide all members with the highest level of customer service in the industry. HauteLook strives to go above and beyond the call of duty and have an innate knowledge of our members’ needs. The primary function of this position is to provide all members with the highest level of customer service in the industry. In order to provide our members with exceptional member care, we are looking for a Member Care Representative who enjoys interacting with our members and isn’t afraid to get on the phone.

Answer customer’s questions regarding fit, style, returns, credit history, shipping time, and sales platform.
Member Care Representatives will liaise with customers via email and phone.
Communicate with supervisors to correct and prevent customer complaints/issues.
Suggest improvements to enhance company communications (i.e. FAQ’s,website)
This position will be based out of the Los Angeles Office

Excellent verbal and written communication skills.
Can convey ideas, policies, and information to customers using clear and concise language
A clear speaking voice with a professional tone
Has "thick skin" and is able to handle complaints in a calm and professional manner, even when handling unpleasant customers
Eye for detail and spotting trends
Passion for the fashion industry

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